Enterprise Resource Planning


Authors : Lakshmi Sugantha T, Harish M K

ISBN: 9789380381404

Copy Right Year: 2014

Pages:  152

Binding: Soft Cover

Publisher:  Yes Dee Publishing

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SKU: 9789380381404 Categories: ,


Enterprise Resource Planning covers extensive range of topics such as the basic concepts of Enterprise Systems, Enterprise Resource Planning, Integrated Systems, Business Process Management, Business Process Reengineering, Implementation Process, Post Implementation of Enterprise Resource Planning, Maintenance of Enterprise Resource Planning, Emerging and Future trends of Enterprise Resource Planning and Enterprise Resource Planning and its related technologies.

Additional information

Weight .2 kg
Dimensions 22 × 15 × 1 cm

Table of Content

Chapter I Introduction to Enterprise System
1.1 Overview
1.2 Fundamentals of Enterprise Systems
1.3 Definition of Enterprise System
1.4 Integrated Management Systems
1.5 Integrated Data Model
1.6 Fundamental Technology of ERP
1.7 Definition of ERP
1.8 Evolution of ERP
1.9 Benefits of ERP System
1.10 Risks of ERP System
1.11 Reasons for the Growth of the ERP Market
1.12 Why Companies Prefer ERP?
1.13 Issues in Planning, Designing and Implementing ERP System
1.13.1 Understanding the Strategic Goals
1.13.2 Top Management Involvement
1.13.3 Management of ERP System
1.13.4 Organizational Change
1.13.5 Implementation Team
1.13.6 Data Accuracy
1.13.7 Training the System
1.13.8 Performance Evaluation
1.13.9 Multisite Issues
1.13.10 Redesigning
1.13.11 Integration
1.13.12 Information Flow
1.13.13 Information Confidentiality
1.13.14 ERP Consultants
1.13.15 Implementation Time
1.13.16 Business Specific
1.13.17 Implementation Costs
1.13.18 ERP Vendors
1.13.19 Right Employees
Chapter II ERP Software Solutions
2.1 Overview of ERP Solutions
2.2 ERP Vendor’s Solution
2.2.1 Small Vendor Solutions
2.2.2 Medium Vendor Solutions
2.2.3 Large Vendor Solutions
2.2.4 Vertical Vendor Solutions
Chapter III Business Process Management and Reengineering
3.1 Business Modeling
3.2 Business Process Reengineering
3.3 Objectives of Business Process Reengineering
3.4 Features of Business Process Reengineering
3.5 Methodology of Business Process Reengineering
3.6 Business Process Reengineering and Best Practices
3.7 Business Process Management
3.8 Steps in Business Process Management
Chapter IV ERP Functional Modules
4.1 Overview
4.1.1 Finance Module
4.1.2 Human Resource Module
4.1.3 Inventory Module
4.1.4 Purchase Module
4.1.5 Manufacturing Module
4.1.6 Sales, Marketing and Distribution Module
Chapter V ERP Implementation
5.1 Planning of ERP Systems
5.2 Evaluation of ERP System
5.2.1 Strategically Aligned
5.2.2 Cost
5.2.3 Change Management
5.2.4 Match with Technology
5.2.5 Risk Factor
5.2.6 Business Process
5.2.7 Practical Ability
5.2.8 Vendor Selection
5.2.9 Flexibility
5.2.10 Benefit
5.3 Selection of ERP Systems
5.3.1 Formulation of Objectives
5.3.2 Formulate the List of Processes
5.3.3 Evaluate the Vendors
5.3.4 Provide Request For Proposal (RFP)
5.3.5 Queries to the Vendors
5.3.6 Evaluate the Proposals
5.3.7 Choose Two or Three Finalists
5.3.8 Demonstrate Packages
5.3.9 Finalize the Winner
5.3.10 Validate the Investment
5.4 ERP Implementation Life Cycle
5.4.1 Process Planning
5.4.2 Identification of ERP Vendor
5.4.3 Evaluation of ERP Packages
5.4.4 Gap Analysis
5.4.5 Reengineering and Customization
5.4.6 Training
5.4.7 Going Live
5.5 ERP Implementation Methodology
5.5.1 Identifying the Requirements for Implementing an ERP System
5.5.2 Analyzing the ‘As -Is’ Status of the Business
5.5.3 Deciding the ‘Would be’ Situation for the Business
5.5.4 Reengineering the Business Process
5.5.5 Evaluation of Various ERP Packages
5.5.6 Selection and Installation of the ERP Package
5.5.7 Implementation of the ERP Package
5.6 Framework of ERP Implementation
5.6.1 Infrastructure
5.6.2 IT Maturity
5.6.3 Business Size
5.6.4 BPR Experience
5.6.5 Manufacturing Area
5.6.6 Management Commitment
5.6.7 Government Policy and Regional Environment
5.7 Strategies of ERP Implementation
5.8 Approaches of ERP Implementation
5.8.1 Big Bang Approach

5.8.2 Phased Approach
5.8.3 Parallel Approach
5.8.4 Hybrid Approach
5.9 Hidden Cost
5.9.1 Training Cost
5.9.2 Integration and Data Conversion Cost
5.9.3 Consulting and Maintenance Cost
5.9.4 System Complexity Cost
5.10 Factors for Successful ERP Implementation
5.10.1 Involvement of Top Management
5.10.2 Product Selection
5.10.3 Process Management
5.10.4 Integration
5.10.5 Reengineering
5.10.6 Implementation Time
5.10.7 Implementation Costs
5.10.8 Training and Education
5.10.9 Team Composition
5.10.10 Effective Communication
5.10.11 Process Leader
5.10.12 Change Management
5.11 Failure Factors of ERP Implementation
5.12 In-house Implementation
5.13 Training
5.14 Data Migration
5.15 People Involved in the ERP Implementation
5.16 Consultants, Vendors and Employees
5.16.1 Consultants
5.16.2 Vendors
5.16.3 Employees
Chapter VI Post Implementation Process
6.1 Maintenance of ERP
6.2 Methods to Reduce ERP Maintenance Cost
6.2.1 Negotiate with Vendor
6.2.2 Less Software Customization
6.2.3 Identify External Support
6.2.4 Negotiate Service Rates
6.2.5 Direct and Indirect Maintenance Costs
6.3 ERP Maintenance Process
6.3.1 Preventive Maintenance
6.3.2 Emergency Maintenance
6.3.3 Software Updates
6.4 Upgrading during Maintenance
6.4.1 Competitive Advantage
6.4.2 Global Access
6.4.3 Integration Option
6.4.4 Best Practices
6.4.5 Cost Reduction
6.5 Organizational and Industrial Impact
6.6 Factors Affecting Post Implementation Process
6.7 Forms of Post Implementation Activity
6.7.1 Early Enhancements
6.7.2 Later Enhancements
6.7.3 ERP System Switching
6.7.4 Late Switches and Reverts
Chapter VII Emerging Trends of ERP
7.1 ERP Platforms
7.2 Open Source ERP
7.3 Supply Chain Management
7.3.1 Functions of SCM
7.3.2 Process of Implementing SCM
7.3.3 The Impact of ERP on SCM
7.3.4 Benefits of Integration of SCM with ERP
7.3.5 Methodologies of Integrating SCM with the ERP Packages
7.4 Customer Relationship Management
7.4.1 Introduction to CRM
7.4.2 Integration of ERP with CRM
7.5 Business Analytics
7.5.1 Business Analytics Module
7.5.2 Key Features and Advantages of Business Analytics
7.6 Extended ERP
7.6.1 Dimensions of Extended ERP
7.6.2 Components of Extended ERP
7.6.3 Differences between ERP and Extended ERP
Chapter VIII Future Trends in ERP Systems
8.1 Web Enabled ERP
8.2 Wireless Technology in ERP System
8.3 ERP and Cloud Computing
8.3.1 Key Benefits of Cloud Computing
8.3.2 Limitations of the Cloud-based ERP Applications
Chapter IX ERP and its Associated Technologies
9.1 Business Process Reengineering (BPR)
9.2 Management Information System (MIS)
9.3 Decision Support System (DSS)
9.4 Executive Information System (EIS)
9.5 Data Warehousing
9.6 Data Mining
9.7 Online Analytical Processing
9.8 Supply Chain Management
9.9 Customer Relationship Management
9.10 Business Intelligence
Chapter X ERP Vendors
10.1 Large Enterprise Vendors
10.1.1 Microsoft Dynamics
10.1.2 Oracle
10.1.3 SAP
10.2 Medium Enterprise Vendors
10.2.1 Abas-USA
10.2.2 CDC Software
10.2.3 Cincom
10.2.4 Epicor
10.2.5 Fujitsu
10.2.6 IBS
10.2.7 IFS
10.2.8 Infor
10.2.9 Plex Systems
10.2.10 Pronto
10.2.11 Ramco Systems
10.2.12 QAD
10.2.13 Sage
10.2.14 TGI
10.3 Small Enterprise Vendors
10.3.1 Consona Corporation
10.3.2 Exact
10.3.3 Expandable
10.3.4 Global Shop Solutions
10.3.5 HarrisData
10.3.6 Netsuite
10.3.7 Smarter Manager
10.3.8 Solarsoft
10.3.9 Syspro
10.3.10 Visibility
10.3.11 Xtuple
10.4 Vertical ERP Vendors
10.4.1 Datacor
10.4.2 Deacom
10.4.3 Deltek
10.4.4 Finesse ERP
10.4.5 Friedman
10.4.6 Iqms
10.4.7 Processpro Software
10.4.8 Verticent
Appendix – Case Studies

About The Authors

Dr. T. Sugantha Laskhmi is Assistant Professor, in the Department of Management Studies, Anna University-Regional Centre, Coimbatore. She is an alumnus of Thiyagaraja College of Engineering, Madurai. She holds two post graduate degrees, one in Computer Applications and the other in Business Administration. She made a pioneering attempt to conduct doctoral research in Enterprise Resource Planning and secured Ph.D from Anna University. She is having an experience of over 18 years in teaching and has guided several research scholars.

M. K. Harish is Assistant Professor, Department of Management Studies, in AVS Engineering College, Salem. He is an alumnus of PSG CAS, Coimbatore. He holds a post graduate degree in Business Administration from Anna University of Technology and is also a post graduate in Computer Applications. He is undergoing his Doctorate of Philosophy in Finance from Anna University. He is a Microsoft certified professional. Besides his brief corporate experience, he has around four years of experience in teaching. His areas of specialization are Finance and Systems.


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1 review for Enterprise Resource Planning

  1. Sage Uljevic

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